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People, consignment and newsletter
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Getting started
What Lotmaster does and how the app is laid out
The setup wizard, step by step
Search: find anything by title, reference, eBay number or bin
Get help: help center, live chat and What's new
Create your account and shop
Account, helpers and your data
Invite helpers and what they can do
Download all your data
Support visits: when our team looks at your shop
Plans and billing
Plans and what each includes
Change your plan
Cancel your plan
Payment failed, or my shop is paused
Reports and profit
Reports: sales, profit and where it sold
People, consignment and newsletter
Consignment: track consigned items and pay consignors
Send a newsletter
Website payments
Connect Stripe to take card payments
What you can't sell through Lotmaster
How Buy now works
Set up shipping and local pickup
Refunds and disputes
Sales tax on website sales
Your website
Your website: what buyers see
Pick a theme and make it yours
Publish your website
Connect your own domain
Buyer questions: Ask about this item and replying
Selling and shipping orders
The Sell tab: To ship, To review and eBay imports
Record a sale from a show, in person or elsewhere
Pull, pack and ship orders
To review: eBay sales and website orders to check
eBay
Import your eBay listings
Set up eBay business policies before listing
Connect your eBay account
List an item on eBay
How eBay sales reach Lotmaster
Update a live eBay listing
eBay fees and profit
My eBay sale didn't show up, or shows twice
Storage locations
How locations work: buildings, areas, shelves and bins
Print bin labels and scan them
Quick start: set up your shelves and bins in one go
Move one item, several, or a whole box
Items and inventory
Add an item
Fill in an item from photos
Item types, categories and fields
Item statuses: in stock, listed, sold, kept and missing
Inventory: filters, select mode and bulk actions
Several copies of one item
Importing your stock
Import from a spreadsheet (CSV)
Moving from Vendoo or List Perfectly
People, consignment and newsletter
Track consigned items and pay consignors, and send newsletters to your subscribers.
Consignment: track consigned items and pay consignors
Mark an item as consigned, set the consignor's share, and see and record what you owe each consignor.
Send a newsletter
Email your subscribers your newest items: pick the items, write a note, preview it, send a test, then send it to your list.